Facts

• Purchases made through Hey! It's Half Off are secure.
• Hey It's Half Off securely processes your order using 128 bit encryption from Authorize.Net
• All gift certificates sold on this site will list all restrictions including the expiration date.
• Please be aware, all sales are final. No exchanges, returns or refunds.
• In addition to your purchase, Hey! It's Half Off charges a small shipping and handling fee of $3.99 per order.
• Hey! It's Half Off is not responsible for closed establishments.

Questions

Q: What forms of payment are accepted?
A: We currently accept Mastercard, Visa, Discover, and American Express.

Q: What information is collected by this website?
A: As stated in our privacy policy, we collect information necessary to process and ship your order. We will not sell, share, or rent this information to 3rd party companies.

Q: How do I know that the information I provide during my transaction is secure?
A: Hey! It's Half Off understands that importance of keeping your information secure. When it comes to protecting our customers’ personal and financial information, we chose the industry leader in online credit card processing; Authorize.net. This allows you to make purchases from Hey! It's Half Off knowing that your sensitive information is protected with the latest encryption software. The Hey! It's Half Off SSL certificate is additionally backed by a $1 million dollar Network Solutions guarantee.

Q: What if I notice an error?
A: If you entered something wrong, like your address, zip code or credit card order your will receive an error notice on the screen asking you to correct the data. If you notice a billing error please contact us immediately and we will work with you to correct the error and confirm your information.

Q: When will I be able to use my certificate?
A: Because each certificate is custom printed and lists all of the restrictions for the offer you purchased, you will not be able to use your certificate until you receive it in the mail.

Q: When will I receive my certificate?
A: Certificates are mailed using the US Post Office. Please allow 7-10 days to receive your order. If it has been longer than 21 days please call 877-635-4253 or e-mail us. For more information visit the US Post Office website.

Q: Are there other shipping options available so I can receive my certificate?
A: No, at this time we do not have other shipping options.

Do you have additional questions? Please contact us via our simple contact form and we will respond to your specific question within 48 hours.